Our fees and charges
Loans can get complicated, but we don’t think it needs to be that way. That’s why we’re open about what we charge.
- Our interest rate is fixed and transparent so you always know what you’re paying right from the start.
- We don’t charge missed or late repayment fees.
- If we’re unable to take your repayment we’ll work with you to find a solution that’s right for you. So if you’re having trouble repaying, it’s best to get in touch as soon as possible.
- If you want to pay your loan off early you can – no problem.
Fees and charges FAQs
| Question | Answer |
|---|---|
How much will I pay back? |
The only cost you will pay on top of the amount you borrow is fixed interest. The amount you borrow, plus the interest payable on this is the ‘total amount payable’ and varies depending on the amount you borrow and how long you borrow it for. You'll always know exactly how much you'll pay before you agree to your loan. |
What are the interest rates on your loans? |
This depends on the loan option you apply for and are outlined in full during your loan application. |
What are your fees and charges? |
You can see the interest rates applicable during your loan application. We don't charge any missed or late payment fees and you’ll never pay more than the amount agreed upfront. |
What is APR? |
APR stands for Annual Percentage Rate and is the cost of borrowing over a year, including any interest and charges. |
Do you charge for transferring my money? |
No – this is free of charge. |
How much does it cost to contact Dot Dot? |
Calls to us are charged at your standard network rate and are generally inclusive in call packages. Alternatively, you can contact us on our website free of charge. |
Where do I report fraudulent activity? |
If you believe you are the victim of fraud in relation to a Dot Dot loan, you should contact us, Action Fraud and your bank immediately. |